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DEGAO CENTRIFUGE

Services

Responsive Support and Communication:

  • 24/7 Availability: Offering round-the-clock customer support to address any urgent issues, ensuring that clients can get help whenever they need it.
  • Clear Communication Channels: Providing multiple ways for customers to reach out, such as phone, email, live chat, and online portals. Ensure that inquiries are responded to promptly.
  • Regular Updates: Keeping customers informed about the status of their orders, maintenance schedules, or any issues that might affect their equipment or service.

Personalized Service and Solutions:

  • Custom Solutions: Understanding the specific needs of each customer and providing tailored solutions, whether it's in the design of the centrifuge, maintenance plans, or operational guidance.
  • Dedicated Account Management: Assigning a dedicated account manager or service representative who understands the customer's business and can provide personalized support.
  • Feedback Integration: Actively seeking and incorporating customer feedback into service and product improvements, demonstrating that the customer's voice matters.

After-Sales Support and Training:

  • Comprehensive Training: Offering training programs for customer teams on how to operate and maintain the centrifuge, ensuring they can maximize the equipment's performance.
  • Proactive Maintenance Services: Providing regular check-ups, preventive maintenance, and reminders for service intervals to prevent issues before they occur.
  • Warranty and Spare Parts Management: Ensuring customers have easy access to spare parts and that warranty claims are handled efficiently and fairly.

Advantage

Powerful

Experience

Technical Team

Tailored

Worry-free After-sales

Applicable Industries

  • Biotechnology and Pharmaceuticals
  • Food and Beverage
  • Environmental Science
  • Chemical and Petrochemical
  • Biopharmaceuticals
  • Wastewater Treatment
  • Mining and Minerals
  • Cosmetics and Personal Care
  • Agriculture
  • Nanotechnology
  • Textiles and Fibers

Jiangsu DEGAO Centrifuge Manufacturing Co., Ltd.

Jiangsu DEGAO Centrifuge Manufacturing Co., Ltd. is a major centrifuge manufacturer in the domestic separation machinery industry. It has decades of history in the research, design, and manufacturing of centrifuges.

The company has strong technical force and has hired many well-known experts in the domestic industry. It constantly absorbs and draws on the advanced technology and experience of domestic and foreign counterparts, and has developed SS type, SX type, SG type, SGZ type, SD type, SB type, and AUT. Type, LW type, LWL type, IL type, TG type, GK type, LGZ type and clean type series centrifuges. Among them, the clean type centrifuge is the equipment requirement of our factory's technical staff based on the GMP specifications of the pharmaceutical industry and the food hygiene industry. Developed according to the requirements of hygiene and cleanliness, the products cover almost all series such as SS, SD, SGZ, AUT, etc. Our factory can design practical separation technology solutions according to customer requirements.

The company has always adhered to the policy of customer first and quality first, integrating quality throughout the entire production and manufacturing process, and implementing phased quality control. Focus on quality, credibility, build the foundation of the enterprise, build ambition, create great achievements, and aim at a new high moral level.